Topperscloud (“we”, “our”, or “us”) operates the website topperscloud.in and its associated classroom and learning portals. This Privacy Policy describes how we collect, use and protect personal information when you use our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide:
- Name, email address, phone number when you register or contact us
- Parent/guardian name & details for student accounts
- Class & board (CBSE/ICSE/State Board) for course matching
- Payment information (processed securely via third-party gateways)
- Messages, feedback, and support queries
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time spent, and clickstream data
- Session data in your classroom account (lessons watched, tests taken)
- Cookies and similar tracking technologies
2. How We Use Your Information
- To provide and personalise your learning experience
- To process enrollments and payments
- To send class schedules, test reminders, and progress reports
- To respond to queries and provide customer support
- To improve our courses and platform features
- To send (with your consent) newsletters, offers and educational content
- To comply with legal obligations
3. Data Sharing & Disclosure
We do not sell your personal data. We may share limited data with:
- Service providers — payment gateways, cloud hosting, email services (bound by data processing agreements)
- Teachers/staff — only data necessary for delivering your course
- Legal authorities — when required by applicable law or valid legal process
4. Cookies & Tracking
We use cookies to maintain your login session, remember preferences, and analyse website traffic via Google Analytics. You may disable cookies in your browser settings; some features may not function without them.
5. Data Security
We implement industry-standard security measures including HTTPS encryption, password hashing, and restricted database access. No method of internet transmission is 100% secure; we cannot guarantee absolute security but we take all reasonable precautions.
6. Your Rights
- Access and download a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, email us at privacy@topperscloud.in.
7. Children’s Privacy
Our services are intended for students aged 11–16 under parental supervision. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
For privacy-related queries:
